my awesome reception skills

This last week was the first week in my new world as a receptionist. The first thing we learnt to do was to answer the phone in a professional manor. As they were explaining to us how to answer the phone, the phone rang and my heart just dropped. Immediately I grabbed the phone and answered as follows-“Sondela nature reserve, Matthew speaking how may I help you today”. This is how we had to answer the phone every single time the phone rings and after the 100^th time it gets very boring, but for some odd reason I love answering the phone and helping strangers. The hardest thing in reception is the training manager’s name is Matthew so when anybody calls the name then we both look but half the time we get it right. So far I love my work  and it was been a very different  experience dealing with all different types of people but nothing I can’t handle.